Disclosure Statement
LICENSING INFORMATION
Link Financial Group Ltd trading as Mortgage Link and Insurance Link FSP 696731 holds a licence issued by the Financial Markets Authority to provide financial advice. Wisejane Finance Ltd (FSP1001001) is authorised by that licence to provide financial advice.
CONTACT DETAILS
Link Financial Group Ltd trading as Mortgage Link and Insurance Link FSP 696731 is the Financial Advice Provider.
You can contact us at:
Phone: 0800 466 784
Email: admin@mortgagelink.co.nz or admin@insurancelink.co.nz
Address: 1/1 Antares Place, Rosedale, Auckland
NATURE AND SCOPE OF ADVICE Wisejane Finance Ltd advisers provide advice about:
- Mortgages and personal lending
- Determining how much you can afford to borrow to purchase a property (within lenders affordability guidelines).
- Selecting an appropriate lender and mortgage structure.
- How to structure your repayments to pay off your mortgage sooner
- Structuring and refixing your current lending.
We provide advice in relation to the following lending products:
- Mortgages
- Personal Loans
- Tops ups
- Fixed rate rollovers
- Debt consolidation
- Business loans
FEES AND EXPENSES
Mortgage and lending planning fee
• Wisejane Finance Ltd advisers are usually remunerated by way of commission, by the providers of the loan products we recommend. On occasion, some providers may not pay a commission. In this situation, we will charge a fee for our advice. The fee payable will be a reflection of the time required to obtain a loan approval for you. Where a fee will be payable for the advice, your Wisejane Finance Ltd adviser will agree the amount of the fee with you prior to obtaining a lending approval. This fee can be added to your loan amount and will be paid to Wisejane Finance Ltd at the time your loan is advanced.
• Where a Wisejane Finance Ltd adviser has obtained an approval from a lender who does pay commission, but you decide not to proceed with the loan, a fee of up to $1000 will be payable as remuneration for the time spent on getting an approval. This fee is payable within 7 days of you deciding not to proceed with an approval.
Mortgage and lending service fee
• Should you proceed with a loan implementation after advice from your Wisejane Finance Ltd adviser, and then repay or refinance your loan within two years of your loan being advanced, without giving your Wisejane Finance Ltd adviser the opportunity to assist you with a refinance, Wisejane Finance Ltd may charge you a fee of up to $1500.
CONFLICTS OF INTEREST
For mortgages and lending, Wisejane Finance Ltd and the financial adviser receive commissions from some of the lenders we can provide recommendations for. If you proceed to implement lending with the lender recommended to you, the lender will pay a commission to your financial adviser. The amount of the commission is based on the amount of the lending; specific remuneration will be advised to you when advice is provided. From time to time, product providers may also reward us for the overall business we provide to them. They may give us tickets to sports events, hampers, or other incentives.
To ensure that our financial advisers prioritise the client’s interests above their own, we follow an advice process that ensures our personalised recommendations are made on the basis of the client’s goals and circumstances, as advised to us. Wisejane Finance Ltd financial advisers complete regular training, including how to manage conflicts of interest. Each adviser has a regular compliance review of their advice process and our compliance programme is reviewed annually by our external compliance adviser.
DISPUTES AND COMPLAINTS
If you are not satisfied with our financial advice service you can make a complaint by emailing to amy@wisemortgage.co.nz or by calling 0223945298. You can also write to us at: 27, Westerley Place, Long Bay When we receive a complaint, we will consider it using our internal complaints process:
• We will consider your complaint and let you know how we intend to resolve it. We may need to contact you to get further information about your complaint.
• We aim to resolve complaints within 10 working days of receiving them. If we cannot, we will contact you within that time to let you know we need more time to consider your complaint.
• We will contact you by phone or email to let you know whether we can resolve your complaint and how we propose to do so.
If we cannot resolve your complaint, or you are not satisfied with the way we propose to do so, you can contact Financial service complaints Ltd provides a free, independent dispute resolution service that may help investigate or resolve your complaint if we have not been able to resolve your complaint to your satisfaction. You can contact Financial service complaints Ltd by phone 0800 347 257 or email complaints@fscl.org.nz.
DUTIES INFORMATION
Wisejane Finance Ltd, and anyone who gives financial advice on our behalf, has duties under the Financial Markets Conduct Act 2013 relating to the way that we give advice. We are required to:
• give priority to your interests by taking all reasonable steps to make sure our advice is not materially influenced by our own interests (431K)
• exercise care, diligence, and skill in providing you with advice (431L)
• meet standards of competence, knowledge and skill set by the Code of Professional Conduct for Financial Advice Services (these are designed to make sure that we have the expertise needed to provide you with advice) (431I)
• meet standards of ethical behaviour, conduct and client care set by the Code of Professional Conduct for Financial Advice Services (these are designed to make sure we treat you as we should and give you suitable advice).
This is only a summary of the duties that we have. More information is available by contacting us, or by visiting the Financial Markets Authority website at https://www.fma.govt.nz.
KiwiSaver Disclosure Statement
LICENSING INFORMATION
Link Financial Group 2022 Ltd (FSP1004590) holds a licence issued by the Financial Markets Authority to provide financial advice.
You can contact us at:
Phone: 0800 466 784
Email: admin@mortgagelink.co.nz or admin@insurancelink.co.nz Address: 1/1 Antares Place, Rosedale, Auckland
Wisejane Finance Limited (FSP 1001001), trading as Wise Mortgage, is authorised by that licence to provide financial advice.
You can contact us at:
Email: evan@wisemortgage.co.nz
Address: Unit C3/72 Apollo Drive, Rosedale, Auckland.
PROVIDERS
We provide advice in relation to the products provided by the following companies:
For KiwiSaver, Superannuation and investment:
- Booster Financial Services Limited
- Generate Investment Management Limited
- Milford Asset Management Limited
- JMI Wealth KiwiSaver
NATURE AND SCOPE OF ADVICE
Wise Mortgage advisers provide advice about:
We provide advice in relation to the following lending products:
- Mortgages, personal lending, and business loans
- KiwiSaver
We provide advice in relation to the following savings and investment products:
- Home loans
- Personal loans
- Tops ups
- Debt consolidation
- Business loans.
Advice is not limited to these providers, depending on our clients’ needs.
- KiwiSaver
FEES AND EXPENSES
Mortgage and lending planning fees
Wise Mortgage is usually remunerated by way of commission, by the providers of the loan products we recommend. On occasion, some providers may not pay a commission. In this situation, we may charge a fee for our advice. The fee payable will be a reflection of the time required to obtain a loan approval for you. Where a fee will be payable for the advice, your adviser will agree the amount of the fee with you prior to obtaining a lending approval. This fee can be added to your loan amount and will be paid to Wise Mortgage at the time your loan is advanced.
KiwiSaver fees
Wise Mortgage does not charge a fee for managing KiwiSaver Schemes through Booster Financial Services or NZ Funds Management. If you invest your funds through these providers, we receive an annual commission based on your funds under management.
Wise Mortgage may charge a fee for managing KiwiSaver portfolios through Milford Asset Management, Generate Investment Management, and Select Wealth Management. While we receive an annual commission, or reimbursement, for managing Schemes through these providers we have the option to charge an additional fee for advice and servicing. The provider may deduct the service fee from your funds under management and then pay this to Link Advisory Services.
Ongoing KiwiSaver advice and servicing is provided as part of these fees. This includes advice on managing your KiwiSaver savings during retirement.
CONFLICTS OF INTEREST
For KiwiSaver, If you proceed to implement an investment based on our recommendations, the manager and issuer of the KiwiSaver Scheme, Managed Fund, or investment may pay a commission, reimbursement, or other fees to Wise Mortgage. Specific remuneration will be advised to you when advice is provided.
To ensure that our financial advisers prioritise the client’s interests above their own, we follow an advice process that ensures our personalised recommendations are made on the basis of the client’s goals and circumstances, as advised to us.
Wise Mortgage financial advisers complete regular training, including how to manage conflicts of interest. Each adviser has a regular compliance review of their advice process and our compliance programme is reviewed annually by our external compliance adviser.
DISPUTES AND COMPLAINTS
If you are not satisfied with our financial advice service you can make a complaint by emailing complaints@lfg.co.nz, or by calling 0800 466 784. You can also write to us at: 1/1 Antares Place, Rosedale, Auckland. When we receive a complaint, we will consider it using our internal complaints process:
- We will consider your complaint and let you know how we intend to resolve it. We may need to contact you to get further information about your complaint.
- We aim to resolve complaints within 10 working days of receiving them. If we cannot, we will contact you within that time to let you know we need more time to consider your complaint.
- We will contact you by phone or email to let you know whether we can resolve your complaint and how we propose to do so.
If we cannot resolve your complaint, or you are not satisfied with the way we propose to do so, you can contact Financial Disputes Resolution Scheme (FDRS). FDRS provides a free, independent dispute resolution service that may help investigate or resolve your complaint if we have not been able to resolve your complaint to your satisfaction. You can contact FDRS by phone 0508 337 337 or email enquiries@fdrs.org.nz.
DUTIES INFORMATION
Wise Mortgage, and anyone who gives financial advice on our behalf, has duties under the Financial Markets Conduct Act 2013 relating to the way that we give advice. We are required to:
- Give priority to your interests by taking all reasonable steps to make sure our advice is not materially influenced by our own interests (431K)
- Exercise care, diligence, and skill in providing you with advice (431L)
- Meet standards of competence, knowledge and skill set by the Code of Professional Conduct for Financial Advice Services (these are designed to make sure that we have the expertise needed to provide you with advice) (431I)
- Meet standards of ethical behaviour, conduct and client care set by the Code of Professional Conduct for Financial Advice Services (these are designed to make sure we treat you as we should and give you suitable advice).
This is only a summary of the duties that we have. More information is available by contacting us, or by visiting the Financial Markets Authority website at https://www.fma.govt.nz.